Detective Agency
Belfast

We offer affordable, flexible and professional mystery shopper and competitor analysis in Belfast and the surrounding area. Our skilled agents can provide you with store, venue, and phone or online based mystery shopping in and around the Belfast area.

Our impartial representative's assess and compares customer interactions against your KPI and other company data and statistics. This information will give you the insight to be able to improve customer service, increase sales, retain customers and keep ahead of the opposition in the Belfast area.

Mystery shopping is a fantastic aid for companies who want to learn how their company is performing. This service will give a real life account of the experience a shopper received in one of your shops i.e. your book shop in Waltham Abbey or Cuffley. With honest truthful feedback this shop can improve and become more profitable. The same can be said of the telephone manner of your call centre staff in Belfast or Hoddesdon or even the ease of browsing your newly launched Loughton website.

Contact our Belfast office to discuss your requirements in detail and we will be pleased to provide suggestions, help and support on how to achieve the most effective approach for your business.